| Issue ID | 1458077 |
| Internal NHTSA # | 11083156 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2010 |
| File date | 01/12/15 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | At 5 years my front heated seats stopped working and the drivers seat ripped across where i thought there was a seam. After researching other 2010 e350's with mb tech seats, they all appear to have the same problems. I have contacted mbusa many times in the past 3 years and have received no answer or solution. If you also look at ads of these vehicles for sale by owner, you will see the same issue. The only people who drive this car are; me and i'm 135lbs and my mother 93lbs, so we are not over weight and putting extra stress on the seats. This car has been well maintained and has always been garaged. When parked in a lot for shopping, shades on the windows are always used. I can provide photos, but not from the computer i'm using. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | WDDHF8HB7AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |